PoliteMail Ideas

We want to hear from you! What features or improvements would you like to see in PoliteMail? Send us your ideas and we’ll consider them for future releases.

2 Vote

Language Translated for non english readers

People who are working in non english speaking countries should be able to receive translated version of the original email in english

Created 26 Aug 06:11am by Guest

1 Future consideration
2 Vote

Add warning message when deleting a user

Would be nice to have a warning message when attempting to delete a user that reminds us that their content would be deleted and recommend migrating it first.

Created 8 Apr 06:52pm by Judy T

2 Already exists
2 Vote

Ability to attach audio files

Our CEO likes to share audio messages and it would be great if we can send them through PoliteMail and track the engagement.

Created 25 Mar 05:49pm by Judy T

1 Future consideration
2 Vote

Export all templates

Ability to save all templates at one time via the Content Library, rather than having to open each template and save one at a time as .oft files. This will save the client time when exporting multiple templates.

Created 1 Mar 02:23pm by Melissa Katksi-Berry

0 Future consideration
2 Vote

Alphabetize or add search functionality to user drop down list

It takes unnecessary time to find a specific user in the user drop down. For example, PoliteMail>Results>Messages>click the user list; I need to be able to quickly find a user either by having them listed alphabetically or a search featur...

Created 10 Feb 08:40pm by Guest

1 Already exists
2 Vote

Add scale to Clicks and Opens chart

In the Email Metrics report, the chart of Clicks and Opens has an un-labeled x-axis with no scale. (See attached file for example.) Please add a scale so the chart can have meaning.

Created 10 Feb 05:24pm by Wanda Garrett

1 Future consideration
2 Vote

Help politemail send to moderated DL

No description provided

Created 29 Oct 02:37pm by Guest

1 Future consideration
2 Vote

Campaigns should be able to be assigned templates so that when you upload the template the campaign gets auto populated.

Having a way to standardize the templates used for each campaign would be beneficial to many companies. It would be nice if the campaign could be assigned to each template so that when you upload the template the campaign gets auto populated.

Created 26 Oct 07:23pm by Corey Decato

1 Future consideration
2 Vote

Unique Links Gathered by Campaign into Excel

How can we get unique links data by campaign included in the Excel report? The capability to pull it by individual message is there currently but doesn’t seem to be available for campaigns. That said, we can copy/paste into Excel but why doesn’t i...

Created 20 Jul 07:12pm by Guest

1 Future consideration
2 Vote

Support Ticket Tracking for Clients

Provide visibility into status of my support tickets including (but not limited to): Support person or technician working on the ticket Date it was submitted Description of the issue Actions being taken to resolve the ticket Notes from PoliteMail ...

Created 16 Dec 06:28pm by Guest

1 Planned