PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

Allow use of personalization/custom fields in subject lines

For our organization, there are some communications where we specify an end-user detail (name, account name, etc) in the subject line to draw their attention for further review.

  • Guest
  • Dec 22 2020
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  • Admin
    Alisa Carbone commented
    2 Feb 07:43pm

    Hello: If you add a Personalization option to your email, it will be added to the body of the email. You can simply copy and paste this into the subject line. We will be working on an enhancement to make the Personalization field appear in the subject line when the cursor is placed there.

  • Guest commented
    22 Jan 10:21am

    This feature already exists! Simply place the personalization field into the subject line within brackets.


    https://support.politemail.com/hc/en-us/articles/360026337334-Adding-Personalization-to-a-Message


    Contact support for additional help if needed.