PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

Allow use of personalization/custom fields in subject lines

For our organization, there are some communications where we specify an end-user detail (name, account name, etc) in the subject line to draw their attention for further review.

  • Guest
  • Dec 22 2020
  • Already exists
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  • Admin
    Alisa Carbone commented
    February 02, 2021 19:43

    Hello: If you add a Personalization option to your email, it will be added to the body of the email. You can simply copy and paste this into the subject line. We will be working on an enhancement to make the Personalization field appear in the subject line when the cursor is placed there.

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  • Guest commented
    January 22, 2021 10:21

    This feature already exists! Simply place the personalization field into the subject line within brackets.


    https://support.politemail.com/hc/en-us/articles/360026337334-Adding-Personalization-to-a-Message


    Contact support for additional help if needed.

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