We want to hear from you! What features or improvements would you like to see in PoliteMail? Send us your ideas and we’ll consider them for future releases.
Enable the 'Chat' feature in the PoliteMail Knowledge Base to connect to someone on the customer support team if the question cannot be answered by the customer service bot.
Our knowledgebase has since been updated to enhance the search functionality and we also added an option to submit a question to the knowledge base.
Thank you for your idea, we are working on enhancements to the chat feature and moving it into the PoliteMail interface, we hope to have that out this summer.
You won't be notified about changes to this idea.