PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

The UI for the Update/Restore/Archive links on the metrics page could use an update

On the Metrics page, the Update - Archive - Restore links are problematic and confusing from a user perspective.

  1. There is no indication that anything is happening after clicking one of the links - I would expect a popup or just something to happen. I do notice that at some point, it added 'Updating...' before the link, but that is not visible/noticeable enough - one ends up clicking the link several times because it seems like nothing is happening.

  2. The links are too close together - they seem link a single link, and there is no real indication that I have two options there instead of just one. My recommendation would be to remove the '-' between the words and make the visibly separate in some way.

  3. It's confusing to have both 'Update' and 'Restore' links available at the same time since an archived link has to be restored before the metrics can be updated. I would suggest the following:

    1. For un-archived messages: Update | Archive.

    2. For Archived messages: Restore

  • Tonya Gale
  • Oct 16 2023
  • Future consideration