PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

Change (or ignore banner image link) preview text in Outlook.

If a Banner image is the first element in an email, Outlook shows the URL of the image in its preview text (screenshot attached.) We'd like the image URL to be ignored so it picks up the first line of actual text.

Or, an optional field/setting (Send Option?) where we can fill in a message to show in the preview section.

Right now we can solve this by adding some text above a banner and hiding it; [style="display:none;"] but, we can't expect our users to edit this in code view and it may not be the best method.

OutlookPreviewT...
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  • Eric Brown
  • Aug 9 2024
  • Future consideration
Platform PoliteMail Online
  • Attach files
  • Heather Franas commented
    14 Aug 14:51

    Hello Eric,

    Thank you for your idea.

    Are you aware of our Pre-header text feature, where you are able to change the first 3 lines of Pre-header text of any measured message?

    Please see the following article on where to find this feature and how to use it. https://help.politemail.com/help/edit-preheader-text

    If this does not solve your initial idea, please feel free to comment.

    As always, if you have any additional questions, feel free to reach out using the Request Support button.

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  • Admin
    Marlena Cahill commented
    09 Aug 18:29

    Hi Eric,

    Thank you for your idea. We'll share it with the Development Team!

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