PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

Enable Option to Exclude Pre-Flight Test Sends from Account Metrics/Reporting

We send a lot of pre-flight test messages, most of which get 100 percent open and read rates. This is skewing our data for "real" message sends (and making it look like we're sending a higher volume of messages than we actually are). We'd like a way to exclude pre-flight test sends from being counted in our Account Metrics/Company Benchmarks.

  • Allison Murray
  • Apr 3 2025
  • Already exists
Platform PoliteMail M365, PoliteMail for Outlook, PoliteMail Online
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      Marlena Cahill commented
      03 Apr 21:08

      Hi, Allison!

      There is a preference that will auto-delete your preflight messages for you under User Preferences->Options. I've included a screenshot, in case that's helpful. This is something you can set as global (locked) for the organization if you would like--or just for your own preflight test sends.

      Here's our KB on Preferences: https://help.politemail.com/help/preferences

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