We've had some issues with Cached versions of inboxes utilizing Politemail dropping and showing sender addresses instead- we're hoping to see a future version that includes Masking functionality as such that, when a user enables tracking, Politemail masks any potential inbox to show the pre-configured inbox designated by us, the client. We think having this option will prevent any incidents like what we're experiencing- having a corporate communication go out to the organization from a single individuals mailbox.
Platform | PoliteMail for Outlook |
Hi Casey,
We are working on better handling of this. When this is implemented, it will be an error message when sending, letting you know that we were unable to send from the chosen address, rather than sending from the default sender address.