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I scheduled an email send that includes a normal Outlook attachment. When I go to the Scheduled Sends tab to review the email I scheduled, I double click on the row to open a new window with the same content (without deleting the previously scheduled note). However, the new window doesn't show the original attachment included. This makes me doubt whether my originally scheduled send included an attachment to begin with and there's really no way to verify that it will send appropriately if I keep trying to review the content but it doesn't include the attachment. Can you please consider a fix for this so the file attachment persists even in the duplicative content window?
Guest
| Platform | PoliteMail for Outlook |
Hi! I know we already connected on this, but I'm notating this in case anyone else has the same question!
With regular attachments, they cannot be accessed via all platforms. We have a work item to add regular attachment options to PoliteMail Online for the future. In the meantime, a workaround is using Smart Attachments, which will be retained.
Hi there,
I've sent you an email to confirm my understanding. 🙂