We often send communications on behalf of our CEO and never want replies to go back to him. Each time we update the Direct Replies To field to a shared mailbox and save the email as a draft or a template, the Direct Replies To field defaults to the address in the FROM field. It would be great if it was saved along with the draft/template.
| Platform | PoliteMail for Outlook |
Thanks for sharing this with us, Thuc! We'll pass this along to the Development Team.