PoliteMail Ideas

We want to hear from you! What features or improvements would you like to see in PoliteMail? Send us your ideas and we’ll consider them for future releases.

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Finding all users with permission to send from a specific email address

I am often asked which PoliteMail users have permission to send from a certain email address. In order to find this information, I need to open every user and review/record the addresses they can send from. I would like to search the user list by ...

Created 29 Mar 07:25pm by Tonya Gale

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2 Vote

Sort Templates in alphabetical order when using Save As Template

The templates don't appear to be sorted in anyway that makes sense. Can this be sorted alphabetically?

Created 8 Nov 06:23pm by Judy T

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2 Vote

Warning/Autocorrect for % Encode Characters

Since PoliteMail knows what special characters it can or cannot support, add auto %encoding in embedded and tracked links to automatically replace a ' to a %27. If this is not possible, then I suggest adding a warning if a link does contain a spec...

Created 21 Apr 03:11pm by Alexander Silva

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2 Vote

Add scale to Clicks and Opens chart

In the Email Metrics report, the chart of Clicks and Opens has an un-labeled x-axis with no scale. (See attached file for example.) Please add a scale so the chart can have meaning.

Created 10 Feb 05:24pm by Wanda Garrett

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2 Vote

Get Recipient Count

When sending messages to more than one DL it would be a tremendous help to have a some sort of a pop-up that asks you to use "Get Recipient Count" I think this would alleviate a lot of List Expansion issues customer's have.

Created 20 Jan 04:52pm by Eileen Cunning

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2 Vote

Add Campaign name to overall results export

We would like to be able to see campaign name assigned to each email in the overall results. PoliteMail tab>Results>Actions>Export

Created 31 Aug 05:29pm by Guest

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2 Vote

Non-unique name when importing an image

When adding an image in email, if it is not a unique name, it automatically imports a previous image. By allowing a non-unique name, this would be a time saver when every image must be renamed. This is especially helpful if you regularly save JPEG...

Created 25 Aug 02:28pm by Guest

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2 Vote

Change clickable text in PoliteMail interface to black from light gray (looks un-clickable)

In our training, we noticed several places where text that is grayed-out is actually clickable. You have to hover your cursor over it to discover that it's actually a working link. Please use black (or darker) text. Universally, it is understood t...

Created 7 Jul 10:04pm by Guest

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2 Vote

customize exported metric results report

When I export a metrics report from the Results tab, there are many columns of data. While we use a majority of the data, some columns are used more frequently and some, not at all. I would like the ability to organize the metrics reports in a way...

Created 18 Jun 04:17pm by Guest

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2 Vote

Option to exclude or remove Preview emails from exported data in Results

Results export with preview emails. I am not able to get accurate metrics without manually removing Preview emails from the file which is repetitive and time consuming. I would like the option to filter out Preview emails in results.

Created 16 Jun 04:51pm by Guest

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