PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

RAG status colors for metrics reports

I'd love to see PoliteMail auto-define the Red-Amber-Green status for each metric based on benchmark data. This would really help shortcut explaining performance to stakeholders.

  • Guest
  • Oct 23 2023
  • Future consideration
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  • Admin
    Marlena Cahill commented
    27 Oct, 2023 04:54pm

    Thanks for this feedback! We'll share it with the Development Team!

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  • Guest commented
    24 Oct, 2023 05:46pm

    Sure--thinking about PoliteMail's Corporate Email Benchmarks reporting, there is great data on industry standards for open rate, read rate, read time, etc. Currently, the metrics reports are colored boxes, but the colors don't have meaning. Using the email benchmark data, it would be great to see certain boxes light up as 'green' if it's within/above the average, 'yellow' if it's below, and 'red' if it's materially below.

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  • Admin
    Marlena Cahill commented
    24 Oct, 2023 02:50pm

    Hello! Do you have a visual or any greater detail you could provide so we can look into this feature for you?

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