PoliteMail Ideas

We want to hear from you! What features or improvements would you like to see in PoliteMail? Send us your ideas and we’ll consider them for future releases.

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1 Vote

Segment on multiple attributes

Segment reports based on multiple attributes. For example, if there is a segment for Department: HR and a segment for Location: New Hampshire, user should be able to get a report for "HR New Hampshire"

Created 7 Mar 10:07pm by PoliteMail Paige

0 Future consideration
3 Vote

Add a field to include preview text to show in the Outlook preview pane

Currently when you send an email using PoliteMail (we use PMO) the url associated with the header image is what appears in the preview pane in Outlook. As a workaround, we insert white text, size 2, above the header so that it appears in the previ...

Created 23 Jan 09:51pm by Guest

1 Future consideration
8 Vote

Add Settings for Defaults on all Items

Preferences should have 3 settings. Show “All Users” Yes or No ( enabled this on all Lists, Content, Campaigns, Results) Default User to Show – picklist (example pick yourself) Templates Show Only Yours: Yes or No

Created 30 Jan 07:09pm by Guest

1 Future consideration
1 Vote

ALL CONTENT - Soft delete with a trash folder

Customers sometimes delete content accidentally and would like to be able to restore content. Content is permanently deleted or the content is soft deleted but the customer has no way to restore the item.

Created 8 Feb 02:12pm by PoliteMail Paige

0 Future consideration
6 Vote

Add PoliteMail drop down functionality when sending calendar invites

If you are a sending a calendar invite, 'Get Recipient Count' is the only option in the drop down under the PoliteMail flag. The functionality available when you send an email would also be helpful when sending a calendar invite, most notably, sup...

Created 16 Dec 06:08pm by Guest

1 Future consideration
1 Vote

Passive reload of data in certain grids

Some feedback on the template grid received that essentially stated that the grids do not have a passive reload should new data be added. Instead they are forced to reload the form manually or navigate in and out of that form. Specifically, their ...

Created 19 Jan 04:12pm by PoliteMail Paige

0 Future consideration
1 Vote

Update sent items folder only after message is scheduled

Today after you 'Send' a scheduled message, the message shows up immediately in the "Sent" folder. But actually, the message hasn't been sent. To confirm that it hasn't been sent, you have to go into PM > Campaigns > Scheduled sends to verif...

Created 19 Jan 03:59pm by PoliteMail Paige

0 Future consideration
1 Vote

Create a new button in the Subscriptions page for the poll/survey questions landing page

Right now, if an Admin wants to set up a landing page for survey responses only, they must go to Subscriptions>Opt-Out. The opt-out page is not a good user experience for someone trying to do this, as it is confusing why the opt-in/opt-out butt...

Created 16 Jan 08:32pm by PoliteMail Paige

0 Future consideration
4 Vote

Dynamic/Conditional Targeted Content

Conditional logic combined with content categorization meta tagging features will support dynamic page content construction and automated targeting of stories and content based on user attributes such as location, department or preferences.

Created 13 Jan 07:23pm by Melissa Katski-Berry

1 Future consideration
1 Vote

Shared internal communications calendar

Automatically populate scheduled sendsAvailable in the PoliteMail interface and as shared calendars in Outlook, O365 and Google CalendarAllow manual entry

Created 11 Jan 05:06pm by PoliteMail Paige

0 Future consideration