PoliteMail Ideas

We want to hear from you!  What features or improvements would you like to see in PoliteMail?  Send us your ideas and we’ll consider them for future releases. 

Ability to override Microsoft's default font (Calibri) for URLs in a message

For URLs that go to a M365 internal source, such as SharePoint or similar, links will automatically revert to Calibri, size 11. This happens even when we have a brand theme set and change it to another font manually as well. It would be great if there was a way to prevent this from happening and keep our selected fonts and brand themes the same throughout a message. It seems like a small nit, but this would actually be a huge time-saver!

  • Guest
  • Jan 11 2024
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  • Admin
    Marlena Cahill commented
    November 07, 2024 16:54

    UPDATE:

    Microsoft has changed the behavior on their side and SharePoint links are again being re-formatted. We've logged a new Ideas Portal item and created a KB as we continue to work through trying to work around this.

    New Ideas Portal Item: Ability to override Outlook's default font for SharePoint Links
    Reference: KB: The font of my link is not consistent with my Template on the Outlook Desktop

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  • Guest commented
    May 07, 2024 18:28

    Great, thank you!

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  • Admin
    Marlena Cahill commented
    May 07, 2024 18:22

    It's available now!

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  • Guest commented
    May 07, 2024 18:18

    Fantastic - thank you, Marlena! Is that version available now or is there a release date set?

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  • Admin
    Marlena Cahill commented
    May 07, 2024 17:07

    Hi, all! This is available on versions 5.10.4146.6024+!

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  • Guest commented
    January 31, 2024 01:27

    This happens to us too! Things Revert to Calibir or California, they change size, different links have different coloured backgrounds. It is a mess.


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  • Admin
    Marlena Cahill commented
    January 26, 2024 22:32

    Hi Chel,
    I've sent you an email to see if we can connect on this.

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  • Chel Lancaster commented
    January 25, 2024 22:04

    To piggyback on this suggestion, even when I do go back and fix the fonts, they revert back. See image.

    PM links.png
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  • Admin
    Marlena Cahill commented
    January 11, 2024 21:22

    Hi there. Would you be able to provide us screenshots or msg files of the sent and received copies of the message? If so, please attach to this thread or email us at customer.feedback@politemail.com if you prefer.

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