PoliteMail Ideas

We want to hear from you! What features or improvements would you like to see in PoliteMail? Send us your ideas and we’ll consider them for future releases.

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2 Vote

Limit editing custom field to a single region

Sometimes one region uses a specific custom field and when another region uses the same custom field and overrides.

Created 16 Nov 19:04 by Guest

1 Future consideration
9 Vote

Enable a way to send an email from PoliteMail and prevent partners from forwarding to other partners. For example, if we send a message to partners in APAC and plan to send that same message to partners in EMEA and NA later in the day is there something we can do to prevent the partners in APAC from forwarding the message to partners in EMEA and NA?

This will prevent other partners from reading unauthorized information that is sent to a closed group

Created 17 Apr 00:48 by Guest

2 Not planned
10 Vote

Create more than 3 poll answer options

Sometimes there is a need to have more than 3 answers for a polling question. Can additional slots be added for polling flexibility? Thanks!

Created 05 Sep 19:51 by Guest

1 Future consideration
3 Vote

Customizing main dashboard

It would be very helpful if you could add a feature to hide certain charts/graphs from the main dashboard. Our team will report out on open rate, read rate and click rate, however, we won't go into detail on attention rate, effective rate and enga...

Created 19 Apr 16:45 by Guest

1 Future consideration
3 Vote

Color coded keys/legends

It would be great if you could add more color variations and gradients to the standard blue keys and legends. It's especially difficult to see the blue gradient when charts/graphs are printed out.

Created 19 Apr 15:54 by Guest

2 Not planned
2 Vote

Opens/Clicks chart should be bar chart

The existing opens/clicks chart always starts at 17:00 (regardless of when the message was sent) and displays filled triangles under the data line. This presentation is inaccurate, implying activity when there was none. Better presentation would b...

Created 26 Oct 17:02 by Wanda Garrett

1 Future consideration
3 Vote

Custom Excel Export for all Reports

Allow customizable exports of PoliteMail reports with Metrics, Tags, and custom filter selections. Export should be in Excel format and include basic Excel charting. Ability to compare select multiple filtered exports in Excel chart (see last imag...

Created 13 Apr 19:17 by Mike McNeilly

1 Future consideration
4 Vote

Enable From field in PoliteMail online version

Currently, users only have the option to send from their personal email account when using the online version of PoliteMail. The From field, which usually displays a drop-down menu including all shared mailboxes, is greyed out in the online versio...

Created 28 Sep 20:17 by Renee Davis

2 Already exists
2 Vote

Update the Server Info page to be more intuitive

We don't have a clear understanding of what's happening with the server when we view the Server Information page. It will be difficult to explain all of my thoughts/concerns here, but I would love to chat about this, if someone wants to set up tim...

Created 19 Oct 01:01 by Tonya Gale

2 Future consideration
6 Vote

Location Tracking

Currently there is a map that shows heat signatures for where people are opening, but being able to drill down further and seeing the actual numbers would be beneficial.

Created 21 May 20:38 by Guest

1 Planned