PoliteMail Ideas

It would be very helpful to add three additional column options in the "scheduled sends" window: "Campaign," "template," and "Distribution list." Also add the option to "add to campaign" from this window. *I frequently have to preschedule emails i...

Enable the 'Chat' feature in the PoliteMail Knowledge Base to connect to someone on the customer support team if the question cannot be answered by the customer service bot.

Provide visibility into status of my support tickets including (but not limited to): Support person or technician working on the ticket Date it was submitted Description of the issue Actions being taken to resolve the ticket Notes from PoliteMail ...

We would like functionality to type in the 'From' address / sender. We have created dozens of shared email inboxes to be able to send from the appropriate account. It would be nice to eliminate the additional step and have PoliteMail provide a way...

Functionality to allow us to left-align templates without editing HTML. Several users are uncomfortable editing HTML and would like to have an icon that moves their template to be left-aligned.

The ability to prioritize emails in the queue via Scheduled Sends would be a great enhancement for PoliteMail. We had an email that needed to be sent out immediately but it was behind several other emails in the queue. Ideally, I would have been a...

I'd love an extra level (or two) to the new Tag Group Functionality. This would help us a ton as we organize our content based off of department and then topics and subtopics within each group.

A lot of our campaigns target thousands of users in one bucket. There are teams with as little as 3 users supporting these efforts. To have the ability to set up auto replies for a specific mailing list, would let the end-user know "We have receiv...

Can not tell when Suppress Auto-Replies is enabled/disabled. Can you make the indication more noticable rather than a light blue border around the icon?