PoliteMail Ideas

We want to hear from you! What features or improvements would you like to see in PoliteMail? Send us your ideas and we’ll consider them for future releases.

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1 Vote

Naming [Image Link] graphics so we can identify them in the Link Details of the Results Page

Our results show a lot of [Image Link] links in our Link Details and we are not sure how to identify what they are. If we could name these [Image Links] it could help us in viewing the report and measuring engagement.

Created 25 Apr 05:02pm by Guest

1 Already exists
1 Vote

Enable Option to Exclude Pre-Flight Test Sends from Account Metrics/Reporting

We send a lot of pre-flight test messages, most of which get 100 percent open and read rates. This is skewing our data for "real" message sends (and making it look like we're sending a higher volume of messages than we actually are). We'd like a w...

Created 3 Apr 08:38pm by Allison Murray

1 Already exists
16 Vote

Share roadmap and timing for planned enhancements through out the year

Have a centralized place where clients can view upcoming enhancements, deployment plans and timing for new releases throughout the year.

Created 16 Dec 06:17pm by Guest

2 Already exists
12 Vote

Pre-made templates

It would be nice to have a collection of pre-built templates to choose from. It would provide some inspiration to those who aren't as creative.

Created 14 May 01:28pm by Thuc Nguyen

1 Already exists
1 Vote

PoliteMail Plug-in for New Outlook

Our organization is slowly being forced to adopt the new version of Outlook. One of our top reasons for selecting PoliteMail was the Outlook plug-in, which we've been told by PoliteMail Support is not supported. This conflicts with what is shown o...

Created 4 Feb 09:58pm by Allison Murray

1 Already exists
2 Vote

Under "Results" Filter OUT Preview Messages

I can filter to only see Preflight Messages, but I want the opposite to happen-- without deleting all my preflight messages (I need them for versioning w/ formatting). This filtered view would let me easily see metrics across recent sends.

Created 21 Aug 08:37pm by Guest

1 Already exists
4 Vote

Enable From field in PoliteMail online version

Currently, users only have the option to send from their personal email account when using the online version of PoliteMail. The From field, which usually displays a drop-down menu including all shared mailboxes, is greyed out in the online versio...

Created 28 Sep 08:17pm by Renee Davis

2 Already exists
2 Vote

Ability to use a gif in a banner or header

Right now, gifs can only be used in place of square photos. We would like the ability to use a gif in the header section.

Created 11 Jan 07:37pm by Guest

3 Already exists
6 Vote

Allow use of personalization/custom fields in subject lines

For our organization, there are some communications where we specify an end-user detail (name, account name, etc) in the subject line to draw their attention for further review.

Created 22 Dec 03:43pm by Guest

2 Already exists
3 Vote

Ability to change who the email is from, without changing email address

Other email platforms allow you to change who the email is from, without changing the actual email address. Can PoliteMail look into that? For email, our local Children's Hospital and Ohio State University change theirs so the email address is alw...

Created 19 May 02:47pm by Guest

1 Already exists